Tradezo Data Deletion Instructions

Requesting Deletion of Your Tradezo Data

You can request deletion of your Tradezo account and business data at any time. This may include your business profile, lead records and enquiry details. WhatsApp/Meta connection identifiers would only be stored once WhatsApp lead capture is available — a planned future channel.

Requesting Removal of Your WhatsApp/Meta Connection Data

This section applies only once WhatsApp lead capture is available. You can request removal of any WhatsApp/Meta connection data Tradezo holds (such as a WhatsApp Business Account ID and phone number ID). Removing this data disconnects WhatsApp from your Tradezo account.

Deleting data held by Tradezo does not automatically delete data held by Meta or WhatsApp. You may also need to review or remove app connections and data within your own Meta Business settings.

How to Submit a Request

To request deletion, please email us at the address below. To help us process your request, please include:

• Your account email.
• Your business name.
• A brief description of what data you would like deleted.

Timeframe

We will review and respond to your request within a reasonable timeframe. We will confirm what data has been deleted and let you know if any records must be retained for legitimate business or legal reasons.

Contact Us

For questions about data deletion, please contact: