Answers Instantly
WhatsApp. Property training. Always on.
Every guest question — from parking to WiFi to check-in — answered instantly from your property knowledge base.
Deliver instant guest support
Every guest message answered within seconds via WhatsApp — the channel guests already use and trust.
Eliminate repetitive questions
Parking, WiFi, check-in, house rules — your AI handles these automatically from your property knowledge base.
Train AI on your properties
Teach your AI concierge everything about your properties. It learns your knowledge base and responds accordingly.
Create a premium guest experience
Guests receive warm, accurate, concise responses that feel personal and professional — not robotic.
Knows When to Step Back
Smart escalation. Only what genuinely needs you.
Maintenance issues, special requests, and complaints are flagged to you automatically. Routine questions never reach your phone.
Reclaim your operational time
Stop being on call for guest messages. Let AI handle the routine communication — automatically, around the clock.
Handle escalations intelligently
Only genuine exceptions reach you. Maintenance issues, special requests — flagged automatically.
Improve direct booking confidence
Instant, helpful responses to booking enquiries convert more enquiries into confirmed stays.
Scale across your portfolio
Manage AI concierge across every property from one elegant dashboard — without increasing your workload.
Free up time for what matters
Every hour not spent answering routine questions is an hour reinvested into your operations, your guests, and your growth.
Protects Your Reputation
Review risk alerts — before it's too late.
If a guest signals frustration, you're flagged instantly so you can step in before it becomes a bad review.
Review Risk Alert
StayHost AI monitors every message for frustration signals. The moment a guest uses language that suggests dissatisfaction, you're notified instantly — so you can step in before the conversation becomes a negative review.
Example trigger phrases
When these or similar phrases are detected, the issue is escalated to you automatically — you don't need to be watching every conversation.
Boundaries
What StayHost AI will never do.
Designed to support you — not replace your judgement on the things that matter most.
Never shares access codes or lockbox codes with guests
Never promises refunds or discounts on behalf of the host
Never approves early check-in or late check-out without host configuration
Never invents information not in the property knowledge base